terms and conditions

By purchasing with Scyla Boyer Jewelry, you agree to the below terms and conditions.

Orders- All jewelry orders are custom cast and made to order in New York . All orders do not go into production without full advance payment by the customer. Jewelry orders take approximately 3 - 4 weeks to produce and ship. Should you need your order before that time frame, it may be possible to rush your order for an additional fee.

Shipping- Orders being shipped within Canada are shipped via Canada Post free of charge. All orders being shipped to the USA and the UK will be shipped via UPS free of charge. All international orders will be shipped via UPS at a flat rate of $15.00. For rush orders please email us via our contact page and we will respond within 24 hours with additional charges. Scyla Boyer Jewelry is not responsible for the payment of duties, taxes or any other fees associated with international shipments. Scyla Boyer Jewelry is not responsible for any delays that arise with our shipment couriers, but will do our best to ship via the fastest option. If your order is sent back to Scyla Boyer Jewelry by the shipping company for failure to deliver, you will be required to pay for the re-shipment of your order. All orders over $1,000 require a signature upon delivery.

Payment- We accept Visa, MasterCard, American Express, Discover Card, and Apple Pay.

Exchanges- Scyla Boyer Jewelry does not accept returns, but exchanges will be dealt with on a case by case basis. Scyla Boyer Jewelry does our best to maintain our high standards of quality control but we understand that sometimes there are exceptions. If there is any manufacturer defect on the jewelry received, Scyla Boyer Jewelry will exchange the item. Please ensure that all labels, packaging and original sales receipt are included in the return. Exchanges are acceptable 7 days from date received and must be must be returned within 7 days of request of exchange. Customer is responsible for shipping costs on all returned items. For additional questions, please send us an email via our contact page.